Six Sigma Consultant

A six sigma consultant is generally a professional who knows all the applications, theories and strategies of six sigma. Generally the black belts and master black belts work as professional consultants. They help the organizations to implement six sigma and also guide them to carry out the rules properly. Often the six sigma consultants are hired by the companies in order to get their employees trained on the basics. The consultant’s responsibilities include project planning, implementation, trainings and communicating. Hiring a professional consultant for the company is a tough task in itself.

Six sigma has proved to be extremely beneficial for the companies because all the strategies and techniques used in it are proven and time-tested. In fact an organization can look forward to remarkable improvements in the output if six sigma is implemented in the system successfully. six sigma can cut down the errors drastically and it will be lowered down to 3.4 per million. In order to imply this without fail, an organization will need few professional six sigma consultants. They can get their existing employees trained as a six sigma consultant but if it is the first time six sigma is going to be incorporated in the infrastructure, it is advisable to hire an experienced consultant. The black belts and master black belts can help them the best way as they have learned and mastered all the techniques and applications of Six Sigma.

  • Selecting a Six Sigma Consultant: Selecting a professional six sigma consultant is the most important step of implementing Six Sigma. You can seek help from the consultancies or training institutes as they often know the best six sigma consultants in town. The person should be experienced enough. It can be an additional criterion if he has accomplished the responsibilities of six sigma implementation in other companies. The six sigma consultant has to be a master black belt certified person as they are the ones who know best about the strategies and their practical applications.
  • Qualities of a Six Sigma Consultant: A six sigma consultant should have certain qualities in him.
  • Knowledge and Team Management: First of all, they need to know the applications of six sigma by heart. They should also know how to handle teams and get the best out of each team member. Management qualities are essential for a successful six sigma consultant.
  • Communication: Communication skills of a six sigma consultant should be excellent because they are the ones who retain the link between management and employees. Communicating with the customers is equally important.
  • Documentation Capacity: A six sigma consultant should be responsible and efficient enough to collect the necessary data and coordinate them perfectly. Planning the projects, creating documentations and generating reports are few areas where the six sigma consultant should be proficient.
  • Leadership: Leadership quality is a must for the six sigma consultants. They need to organize meetings and conferences and at the same time lead the teams for the six sigma projects. Hence, leadership skills will help them to accomplish all three tasks successfully.
  • Analysis: A six sigma consultant needs to analyze a lot of data in order to make the correct decisions for the projects. They also need to estimate the pros and cons of an existing process and the scope of improvements in it. This is the reason why a six sigma consultant should have brilliant analytical skills.

Responsibilities of Six Sigma consultants:

  • Six sigma consultants will plan the projects and also define the target of improvement that should be achieved after successful completion of the projects.
  • They will collect the necessary data from all departments of that particular division of the company which needs improvements.
  • The six sigma consultants will assess the flaws and shortcomings of the process and identify the areas where improvement is required.
  • They will communicate with the higher management as well as with the employees because they are the ones who bridge the gap between the two.
  • A six sigma consultant organizes meetings and conferences in order to explain and discuss the projects and their objectives.
  • They will lead the projects and ensure that the six sigma implementation has been executed properly.

Though it is also a long process, which takes time for implementation, the outcome is very remarkable and can be measured. six sigma consulting does not impose solutions to each and every project but they make the strategy change as per six sigma processes to enable organizations identify customer needs and meet them by creatively solving problem in a team. Unlike other traditional model, the model of six sigma emphasizes on constant improvements and service values where performance is continuously assessed and re-tooled as required.

Six sigma  consultants rely upon six sigma for techniques which generate results. Six sigma consultants are very close to the client businesses. They aim is to shift the focal point from “the traditional way of working” to “the designing of new and measurable quality and customer focused processes”. Consulting starts with deep study of current processes and goals of the organization. Renovating an organization with six sigma is a process. The first step of the process is to evaluate the organization and define the objectives and in the second step, the implementation of six sigma processes takes place and ends with the assessment of the implementation by comparing the difference between the past and new processes and end results. More streamlined steps for six sigma consulting are as follows:

  • Strategic Focus: For transformation in services or products, customer specific requirements are recognized. These customer specifications are very dynamic.
  • Evaluate Assets of the Organization: The assets of the organization consist of materials, technology and most importantly work force. The consultant then analyses and finds out how the assets can be transformed to achieve the customer specific requirements.
  • Work Process Transformation: The process analysis results in pointing out redundant or ineffective processes. Six sigma consulting helps in the improvement of the ineffective processes and removes the redundant processes and thereby increase efficiency and reduce costs. The workforce of the client is then trained for the new processes. Six sigma training facilitate innovative solutions and also makes a process consistent, effective, flexible and efficient. Customer specifications are better served with such processes.
  • Comparison of Performance: To measure the efficiency of the six sigma implementation, it is a must to compare the performance difference between pre and post process implementation. The measurement guarantees that the processes have achieved six sigma. In absence of significant changes in results, the processes can analyzed again for further improvements.

The process of implementation defined above for six sigma is not a hard and fast process. Every organization and its businesses are different in one or the other respect. A consultant provides tailor made solutions going with needs of the client.

Benefits of Appointing a Consultant:

  • The consultants are having more specific domain knowledge and professional approach.
  • It helps reduce cycle time.
  • It promotes on time delivery.
  • Reduction in costs of direct material and overheads can be achieved.

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